Questions & Answers
Got a question? You’re in the right place. Our team is made up of problem solvers and solution seekers, dedicated to one mission: helping YOU. We’re available 24/7 via call: +1-888-638-4163, email: [email protected] (we typically respond within the hour), and Live Chat—just click the Live Support button to start chatting.
Yes, you can! While usernames are permanent, your screen name—the name visible to other users—can be changed. Just give us a call at +1-888-638-4163 or email us at [email protected], and we’ll walk you through it step by step.
Currently, we list only major cities. If your exact location isn’t available, simply select the nearest city. Need help deciding? Contact us anytime via phone or email and we’ll assist you.
Absolutely! Profiles with photos tend to get more views and engagement. To add a photo, click “Edit My Profile”, and follow the prompts. If you run into any issues, reach out to us—we’ll gladly guide you through it.
Yes, you’re in full control. Head to your “Edit My Account” page to remove any content you no longer want displayed. Need a hand? Contact our team at +1-888-638-4163 or [email protected], and we’ll help you out.